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- Cliff-CRM System and Solution Comparison Expert on Cleaning your CRM: The human side of the Equation
- Mark-Microsoft Dynamics CRM Online Partner on CRM: The Third Implementation
- Cleaning your CRM: The human side of the Equation | CRM Deduplication on The Dirty Data Quiz – How Healthy is your CRM?
- Cleaning your CRM: The human side of the Equation | CRM Deduplication on What is a CRM Data Plan?
- CRM’s can’t keep data clean « CRM Deduping on CRM’s are not built to keep your data clean
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Category Archives: CRM Data Plan
CRM: The Third Implementation
There is the common, but false belief that a successful CRM implementation is complete once users are up and running and the technology replaces the manual tasks of tracking prospect/customer information. That is certainly a milestone, but not the end … Continue reading
Posted in CRM Data Plan, CRM Measurement, CRM Philosophy, CRM Quality
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The Dirty Data Quiz – How Healthy is your CRM?
Where does your company is rank for the variables that impact duplicate data? Take a moment to take the quiz below. How to score the quiz: Each question has a maximum. Give yourself a score on the continuum from zero … Continue reading
Cleaning your CRM: The human side of the Equation
Controlling human behavior is a huge step towards getting a handle on CRM Deduplication. Unfortunately, on the journey towards a clean CRM, we encounter humans. They mis-key information, don’t follow a CRM Data Plan, and generally take any shortcut possible … Continue reading
Posted in CRM Data Plan, CRM Deduplication
Tagged CRM Cleansing, CRM Data Plan, CRM Dedupe, CRM Deduplication, CRM Health
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What is a CRM Data Plan?
Every company has a unique set of requirements for treating data. A pure telesale operation that never uses postal mail may want to take an abbreviated approach to data entry. Example: Container Co However, a mail order house may want … Continue reading
CRM’s are not built to keep your data clean
Why can’t my CRM vendor keep my data clean? Nearly every CRM company and internal corporate IT department has taken a stab at solving the problem of keeping your data clean. You may have heard of it referred to as … Continue reading